Following the new IT regulations, Twitter finally appointed Vinay Prakash an Indian National as its resident grievance officer for the redressal of grievances required under the new digital rules of the country and put up the contact Id. and an email on its website.
Initially, Twitter had a discordance with the government over the new IT rules, which were unconstitutional to the prestigious social media network then.
The face-off got intensified when Twitter tagged tweets by BJP leaders on an alleged Congress toolkit as manipulated media.
Twitter had published an inaugural report on July 11, 2021, for the reporting periods from May 26, 2021, to June 25, 2021so it said on its transparency centre page in compliance with Rule 4(1)(d) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Previously, Twitter had appointed an interim chief compliance officer and had said it would soon designate two other executives temporarily to comply with the new IT Rules. In response to a petition challenging non-compliance of the Centre’s new IT Rules, it had sought eight weeks from the Delhi High Court to appoint a grievance redressal officer and had said it will make its first compliance report to the public by July 11.
The Court said, if Twitter does not comply with India’s New Information Technology Rules, it will not enjoy any further legal protection. The Court has asked the Social media giant to file an affidavit declaring these details within two weeks and also asked all interim officers to file affidavits, stating they would take responsibility for the duties assigned to them.
In the meantime, four legal cases had been filed in various states against Twitter concerning the tweets on the alleged assault on a Muslim man, on pornography and other issues. It had been facing a great deal of legal trouble.